Topics started by rxerox | Razer Insider

Topics started by rxerox

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R
rxerox
posted in Razer Support

Razer nari not working

I just buy a Razer Nari today. I first plug USB cable to it for charging. Light was red, then green, all seem to be ok. I plug the wireless USB connector, then it pop a Synapse installation Windows, so I do It. The Razer Nari was not show in Synapse, so I try to update firware as it show here : https://support.razer.com/gaming-headsets-and-audio/razer-nari/ with Nari_FirmwareUpdater_v14_r8.exe After this update, the sound (wireless mode) working, but when switch off the headset, I can't back to switch on. For switch on Nari, I must then reboot Windows 10, and apply firmware again. It seem that the firware update work for the dongle, but not "saved" for the headset (installed firmware release always blank). And then, I try to use the recovery tool (NariDongleRecoveryTool_v1.02.00.exe), and then, nothing. Now, when I connect Nari on USB, no light, and I can't switch on headset with button. I try to change USB port (3.0 or 2.0), both dongle or USB to Nari : nothing. I also try to rei

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Razer.Caziel
4 years ago

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