Topics started by Ella.Bella | Razer Insider

Topics started by Ella.Bella

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Ella.Bella
posted in Razer Support

Fitbit Charge 2 not pairing or syncing

Hi everyone, I've been using my Fitbit Charge 2 with my Razer Phone 2 for about 4 months now without issue until now. I followed every instruction I could from other posts about getting a Fitbit to sync so far this is what I have tried. - Restarting/Off and On my Razer Phone 2 - Restarting the Fitbit (including restarting 3 times in a row) - Clearing the Fitbit app data and cache - Uninstalling the App and reinstalling it - Removing the Charge 2 from my Fitbit account/App - Removing the Charge 2 in the Bluetooth devices list Now when I try to pair my Charge 2 through the Fitbit app it will find the Charge 2 and request a code. The code displays on the Charge 2 but when I enter the code into the App it will just get stuck on 'connecting' with the little wheel spinning. After 5mins or so, the Fitbit app gives up and tells me it was unable to connect. This is particularly frustrating as I had no problems with setting up and using my Charge 2 when I bought my phone a while back. Doe

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Razer.Speedcr0ss
4 years ago

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