Topics started by Phobos223 | Razer Insider

Topics started by Phobos223

1 Thread

P
Phobos223
posted in Razer Support

Razer Blade 15 Advanced 2080 Max Q - NVIDIA GPU NOT WORKING

Hey All, Looking for some help here. I recently got an "open box" Razer Blade 15 Advanced (7/2019 build date) and am having issues with the Nvidia GPU. Before I return it for a refund I am just trying to see if I can sort this out since other than this issue (obvious a huge deal!) the laptop is perfect. So basically just s the thread title says. The Nvidia GPU does not work. If you select SHOW HIDDEN DEVICES in the device manager you can see it pop up, but it says that the device is "disconnected". It is almost as if the Nvidia GPU was disabled somehow at the hardware level, but I cannot find any setting for this in the BIOS. In fact, I don't see anything regarding the Nvidia GPU in the BIOS at all. Things I have tried thus far: - Reinstalled windows several times using the Razer system image (before and after BIOS update) -Upgraded to latest BIOS I could find on Razer website - 1.04 - Tried cleaning, upgrading drivers for both the intel GPU and the Nvidia GPU. Note that Nvid

0
Razer.Caziel
4 years ago

Badges

View More
CookiesCookie settings