Topics started by Neco2510 | Razer Insider

Topics started by Neco2510

4 Threads

Neco2510
Neco2510Insider Mini
posted in Razer Support

Huntsman wont work with synapse any more

I have a huntsman analogue v2 and after an automatic synapse update to ver 20221219 it will no longer work with synapse open. The software loads up and sets my profiles lighting scheme but pressing keys gets no reaction. The keyboard functions as normal if I close synapse. I have tried a complete clean reinstall of synapse but same result. Has anyone else had these issues?

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Neco2510
1 year ago
Neco2510
Neco2510Insider Mini
posted in Razer Support

Long time fan now disappointed in Razer

I have seen many people on here complain about the customer support from Razer over the years and always thought it cant be true. Sadly I had an issue and can now believe it. I had a small issue with my brand new Hunstman analog (keys randomly sticking until pressed again), original post here /huntsman-analog-v2-sticking-keys.75959/ After being told to go to PM (which I did and got no reply) and the thread being locked (razer didnt used to lock threads here in case another user had a solution, why did they start doing this?) I decided to open a support ticket on the site. From this I got a copy pasted response asking me to do the things I had said I had done in my original post. Nonetheless I proceeded and replied. I did some searching and realise there is a BIG problem with the issue on synapse. It ranges from blackwidow to tartarus to huntsman. There are tons of cases on here and on other non razer forums of "sticking keys" that doesnt happen when synapse isn't open Here are 4

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Razer.Speedcr0ss
2 years ago
Neco2510
Neco2510Insider Mini
posted in Razer Support

Huntsman Analog v2 "sticking" keys

I have a small issue with my Hunstman Analog. Every so often while gaming it will seem as if a key is sticking until I press it again. Ie, If I press W to go forward and then let it go, the character will continue to move forward until I tap W again at which point it will stop. I used W as an example but it can be any key. I have performed a complete clean install of synapse 3, made sure windows is fully updated, unplugged and reseated the usb cable (directly into my pc, not a usb hub), changed lighting profile (clutching at straws already) and even tried without wrist rest (someone on reddit said this helped.....it didnt). This happens whether using game linked profiles or not and happens when analogue keys are not bound. I love the keyboard and really dont want to have to refund, does anyone have any idea how to solve this?

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Razer.Caziel
2 years ago
Neco2510
Neco2510Insider Mini
posted in Razer Support

Firefly flickering on Synapse 3

I have had a razer firefly (cloth edition) for a year now and it has worked perfectly fine using synapse 2. I have just updated my older deathadder to an elite so can now use synapse 3. However I find now my firefly flickers at random, possibly when starting new spectrum cycling. Does anyone have a solution for this as it is really distracting. I have uninstalled synapse 2 in case it was a conflict and i uninstalled synapse 3 and reinstalled it after getting rid of 2 just in case but same issue.

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Razer.Speedcr0ss
4 years ago

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