Topics started by TerraCottainsightrush696 | Razer Insider

Topics started by TerraCottainsightrush696

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T
TerraCottainsightrush696
posted in Razer Support

Is it possible to reject "suggested" repairs?

Ok trick to phone support is too call them first thing in the morning! Have to give a shout out to Mark, Roy and Jeremiah for helping me through this over the phone. You forum guys and gals kinda dropped the ball tho, since it was just a yes or no question.... ; ) This post is now irrelevant, as everything has been resolved. Although other stuff is wrong, they are going to let me just replace the battery! STORY FOR CONTEXT: I noticed a few days ago that my computer (2017.....RZ09-01953E72) stopped recognizing my 1060 GPU. Because these are soldered onto the motherboard I already kind of knew that I was screwed. Shortly there after I noticed the front of my track pad was slightly raised as seen in the first picture. So naturally I decide to take a look inside and immediately saw what happened as seen in picture 2. The expansion of the battery clearly stressed out the internals and somehow knocked out my GPU...... EDIT* I do want to keep the post up here though because, well, i am di

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T
4 years ago

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