Topics started by Arlanthe | Razer Insider

Topics started by Arlanthe

3 Threads

A
Arlanthe
posted in Razer Support

Razer Blade 15" (Advance) Black Screen (but keys light up)

Hi, Like so many folks I am working from home and my only computer is my Razer Blade. I was sitting in my office chair looking at the screen just a little bit ago, and the screen flick to black. The keys are still lighting up, the light on the back lights up, I heard all of the hardware inside still going, just the screen popped off. Nothing gets it to come back, I've reset, plugged in unplugged, forced shut down and reboot, a bunch of stuff and nothing is working. When I turn it back on the can you still shuffle through all of the different lights but it does not boot, or boots and I don't realize it because I can't see anything. Does anyone know how to fix this? Edit: I've been messing with an external Dell monitor, I don't know if it's compatible but when the Razer laptop is on, and I plug in and unplug the Dell lmonitor it makes the sound like you are attaching and detaching hardware but no image goes from the laptop to the Dell monitor. The keys work, caps lock light goes on

0
Razer.Caziel
3 years ago
A
Arlanthe
posted in Razer Support

Razer Blade 15 Chronic Webcam Problem

Hi folks. Has anyone found a workaround of DIY for the chronic webcam "not found" error people continuously report here, in Reddit, and everywhere? My mic and webcam just disappeared from my system a few weeks before warranty expired, and wasn't bale to send it in before that date. Assuming it isn't a hardware problem- has anyone found a software solution? I have a hard time believing my internal mic and camera hardware died at the same time. This is my work computer, I do game research as a Ph.D. candidate in the GAMER Group at the University of Washington, and I invested a substantial chunk of my meager TA stipend on this device as an investment in a good game research laptop, and I feel like it was a waste. I can't get my research game recordings done, and it is more critical now that I am doing distance work.

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Razer.Speedcr0ss
3 years ago
A
Arlanthe
posted in Razer Support

Microphone and Camera Stopped Working

My mic and camera don't work. Razer Blade 17. Camera doesn't show in devices, mic does, drivers are up to date, but I can't get it to work. Any ideas?

0
R
4 years ago

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