Topics started by Tchumey | Razer Insider

Topics started by Tchumey

1 Thread

T
Tchumey
posted in Razer Support

razer naga trinity unclicking

I bought this mouse in october-november 2019 and everything had been fine until a few week ago when I noticed whenever I was holding down and dragging my left-mouse button (usually when dragging inventory items around or moving the camera), it would "drop." This also translates outside of games. To troubleshoot, I tried plugging in my mouse into two other computers and had similar results when clicking and holding down the left-mouse button. Other support pages suggested this is likely a hardware issue, so I would like to have some assistance. I tried using the Live Chat option but no support member has been available when using it. Please let me know what I need to do to fix this as it is getting worse and impacting my gameplay even more.

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T
3 years ago

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