Topics started by Changdude | Razer Insider

Topics started by Changdude

1 Thread

C
Changdude
posted in Razer Support

Return label

On November 30th 1:28am i placed an order for the razer blade 15 1660ti 144hz 1tb+256g ssd model. Soon after i contacted their live support at 7:12am on the same day, November 30th. I requested a cancellation of the order stating that the shipping time was a little too late and the supporter, Jadicvic said the order was canceled and he would send a confirmation within 24 hours. During this time when i checked the status of my order, the circle above processing was still hallow meaning it has not passed or complete that stage of the order. However at 7:24 pm of November 30th i got an email saying the order is ready for shipment and they would charge my card. Not only did support Jadivic say that my card would not be charged, he failed to cancel the order without any notification. Within minutes i was on the waiting list for live chat support. i was 48th-52nd on the waiting list and decided to stop waiting at 1:30am when i was 4th in line because live chat support would end at 1am EST. T

0
Razer.Speedcr0ss
4 years ago

Badges

View More
CookiesCookie settings