Topics started by sleekBrightGreen701 | Razer Insider

Topics started by sleekBrightGreen701

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sleekBrightGreen701
posted in Razer Support

Errored Order, but payment still pending?

Hi, On the 2nd December I attempted to order a Razer Blade 17 Pro laptop, and when I went to submit the order I received an error message (I can't remember exactly what it said, only that it said the order could not be completed). Naturally, I assumed that I wouldn't be charged (Via PayPal), however I received an email from PayPal immediately saying that the payment is pending. I have checked through my payment and order history on my Razer account and nothing is showing there. I'm now stuck in limbo because of this, unsure if the order was completed but is just not showing up due to the payment not being processed, or whether to just cancel the payment via PayPal and just try again. This is extremely frustrating as I contacted Razer support the moment it happened (around 6pm GMT on the 2nd of December), and have still had no response. Due to the nature of my job, a powerful laptop is necessary, and my PC provided by the company I work for is painfully slow. This whole experience h

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Razer.Speedcr0ss
4 years ago

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