Topics started by ChristAlmighty | Razer Insider

Topics started by ChristAlmighty

2 Threads

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ChristAlmighty
posted in Razer Support

Synapse 3 BSOD

Cant get support anywhere and no response on my previous thread a month ago. Synapse 3 is crashing my PC to blue screen with the system service exception error whenever i begin to install Synapse 3. Absolutely no answers anywhere and ive tried updating my PC twice over as well as a BIOS update with no luck. Also i cant find a single link to a Razer Support email / live chat. Would love to be able to actually use the full ability of my 3 Razer products but its looking like ill be replacing with another brand. Anyone able to help?

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O
3 years ago
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ChristAlmighty
posted in Razer Support

Synapse 3 Crashing PC

My PC crashes fully to blue screen with the "SYSTEM_SERVICE_EXCEPTION" error every time I try to install Synapse 3 to control my multiple Razer devices. Ive tried installing to different storage drives though I am met with the same crash/ error code each time. I am currently using Synapse 2 for my Kraken Headset and DethAdder mouse, but have no means of controlling my newly purchased Black Widow Chroma keyboard as its not supported by the barely functioning legacy client. This problem has persisted through Windows updates and clean installations of the Synapse software as well as on multiple different drives. Ive performed a full driver scan/update of all buses and devices for my system yet the problem persists. Please assist if anyone can, Im about to regretfully return my new keyboard and use a different brand for that and the rest of my peripherals. Ive even gone as far as to allow any Razer software through my firewall with no luck. Running Windows 10 64-bit MSI Z370-A Pro motherb

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3 years ago

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