Topics started by Dormarth | Razer Insider

Topics started by Dormarth

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Dormarth
posted in Razer Support

Screen Goes Black and Computer Freezes

So I have a very interesting situation. I recently purchased the Razer Nari Headset and added it to my collection of Razer Equipment. With it, I upgraded to Razer Synapse 3. Since then, I have been encountering errors where both of my screens will go dark and shut off, all sound stops, and my computer freezes. There is no dump file, nothing. It doesn't respond to input commands and the only way out of it is to flip the switch on the psu and cut power to my computer. It has done it when I'm using it, when I'm idling. When my temps are below 100 degrees. I've found no common relation. I've ran Memcheck, checked my discdrive, everything. My first opinion was my Graphics Card started to die, so after troubleshooting drivers related, including a full reinstall of windows, I replaced my Graphics Card. Still encountering the error. I've searched far and wide, and so far, the only change I can find, is that I had added my new wireless headset and related drivers. Before I start removing R

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Razer.Speedcr0ss
4 years ago

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