Topics started by Impostor10 | Razer Insider

Topics started by Impostor10

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Impostor10
posted in Razer Support

Blade 14 2016 GTX 1060 Battery Bulge

Hi all, I've had a Blade 14 with the GTX 1060 since December 2016. After about a year, in November 2017, the trackpad started to raise up and stop working. I suspected it was a bulging battery, but when I sent it in Razer assured me the battery was fine, replaced the trackpad, and sent it back. Of course, three months later the trackpad was raised again. This time they replaced the battery (for free); this was March 2018. So, it's been about another year, and I'm noticing the issue is happening again. Obviously, I'm out of the warranty period, and I know the options (buy a battery and replace it myself or send it to Razer to replace for probably 3x the cost). My question is - is there a way to prevent this issue from happening, or is this just an issue with the batteries or design? The system typically sits plugged in, running, and open on my desk, with Synapse set to "quiet mode" unless I'm actively using it (which, frankly, I've done less and less since kicking my WoW habit

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4 years ago

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