Topics started by homefrontRoastCoffee726 | Razer Insider

Topics started by homefrontRoastCoffee726

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H
homefrontRoastCoffee726
posted in Razer Support

Poor customer service

I've recently submitted my Razer Blade for repairs & I got the quote outlining the cost for repairs. It's been over 48hrs since I've signed & sent this back & have STILL NOT RECEIVED any information on how to make payment for the repairs. I've tried calling customer support, I've tried emailing & even contact through social media. Everyone has told me they'll get them to send the link same day or they'll look into it. Nobody can seem to help or give me an idea when I'll be able to pay for my repairs it's like they don't want money? Has anyone else had terrible customer service & been left in the dark with getting repairs done?

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4 years ago

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