Topics started by jdsommer | Razer Insider

Topics started by jdsommer

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J
jdsommer
posted in Razer Support

Is warping around Razer 15 screen normal?

I got the Razer Blade 15 and noticed that the chassis around the screen was slightly warped so that it wouldn't close flush to the laptop (except when I pressed it down with my finger.) When I called tech support to ask about it they immediately told me to send it in so that they could give me a new one. Since then I've seen videos reviewing the laptop and, despite giving the laptop great reviews, their screens seem to have a similar warping. Has anyone else noticed this on their laptop? Is this slight warping normal on the Razer 15? My unit worked perfectly when I sent it back and the bend is subtle enough that I can't quite tell whether or not that is just how the computer is designed. Also, on a side note, Razer suppport has been somewhat disappointing. They told me that they would send back my laptop in 3-5 days but it's now been over a week since they've received my laptop. I've called to ask what was going on and when I could expect it back but that hasn't helped.

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Razer.Caziel
4 years ago

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