Topics started by Bowley007 | Razer Insider

Topics started by Bowley007

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Bowley007
posted in Razer Support

Ghost image after laptop crash

Hi model number :(*Removed for security purposes) got brand new stealth 13.3 yesterday, I installed ms office only so far, this morning the laptop crashed, had no track pad or keyboard control, so i held down the power button till it went off. when it rebooted i had a rectangle flickering which i could make out was a open notepad file i had before the crash occured, so i did a full shutdown and and turned on again, when the laptop came on where it is black with the razer screen with the f12 and del options for start up or going into bios, you can see the notepad screen flickering, when windows is booted, its still there, so far i have rebooted about 20 times and it isnt going away, i have tried disabling the nivdia drivers and the iris drivers, no luck. i really dont want to have to send it back.

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Razer.Speedcr0ss
4 years ago

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