Topics started by ricebxwl | Razer Insider

Topics started by ricebxwl

2 Threads

R
ricebxwl
posted in Razer Support

Razer 7.1 Surround Sound Software Is Not Installing

Yesterday, my 7.1 surround sound on my Kraken X stopped working. I had no idea what was wrong, so I uninstalled the 7.1 surround sound software and went onto the razer website to reinstall it. However, when I hit download, nothing happens. I'm unable to reinstall the software.

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R
3 years ago
R
ricebxwl
posted in Razer Support

Razer Kraken X Mic Not Working

Alright so, since from about June of 2019, I got my Kraken X headset. When I initially got it, I thought, "Ok this is pretty good." But since I got it, my friends would tell me the mic sounded choppy, they could hear lots of background noise, or it just sounded bad. I thought this was confusing since I've seen lots of videos and the mic sounded great. So I did some digging and realized that I was using my laptops built-in mic. This was a small fix, so I tried to fix it. No such luck. I tried everything. Audio drivers, channels, checking jacks, fixing audio/output audio, configuring the mic, mic tests, MaxxPro audio thing, literally everything. So I started wondering if it was the headset's mic that was broken in general. I did a test and turned off the built-in mic. I tried a mic test, and it was silent. So now I'm pretty sure it's the mic that's messed up in general. (It's been like this since the day I got it) the headset/mic also isn't recognized in the sound settings. I finally tu

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Razer.Speedcr0ss
4 years ago

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