Topics started by Irresistibletechno134 | Razer Insider

Topics started by Irresistibletechno134

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Irresistibletechno134
posted in Razer Support

Synapse 2 no longer detecting Blade late 2016 peripherals

Hi there, I've had my blade for years. Never had an issue using synapse, and keyboard and touchpad/buttons have always functioned perfectly. A while ago (maybe 1 year or so), had a windows update and ever since then, the keyboard is no longer recognized in synapse and the hardware mouse buttons have completely stopped functioning. Nothing else happened at that time that might have caused this problem. The touchpad fortunately still works, as otherwise the laptop would be unusable without external peripherals. I've tried uninstalling synapse 2, tried synapse 3 (same result, no detection), uninstalled both and tried again with 2 from scratch but nothing detected anymore in synapse. Any ideas? Happy to supply any info needed, but this is seemingly caused by windows and synapse (and possibly something in razer's hardware being incompatible with newer windows updates). Would love to use my mouse buttons again, and get my keyboard lit up again so I can see it in the dark. Thank you.

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2 years ago

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