Topics started by frontSpanishPinkload633 | Razer Insider

Topics started by frontSpanishPinkload633

2 Threads

frontSpanishPinkload633
frontSpanishPinkload633Insider Mini
asked in Razer Support

Basilisk X Hyperspeed - Doesn't connect, doesn't pair.

I was using the mouse, like regularly and then suddenly it stopped working. Battery is fully charged, pairing light is working, the usb dongle shows it on my pc but the mouse simply doesn’t work. Nothing had changed. Nothing was installed or updated. It just… stopped working. WHY?I tried EVERYTHING I know:uninstall & reinstall (softwares, drivers and even synapse). Restart Synapse Restart the PC in safe mode Restart the PC after reinstalling everything, everything time. I tried changing the USB port.  I tried changing the battery. I tried to connect it via BT and not even that works.  I tried to follow the official support guides but nothing seems to work. Pairing software? Doesn’t work.Synapse? Doesn’t detect it (but shows up on windows).  Firmare Update? Stuck on 0%. It’s a shame cause I fucking loved it. I tried even messing around with the drivers, and I noticed this which seems off. I might be wrong, I’m not an expert. The mouse shows up on the keyboard size and the keyboard s

0
frontSpanishPinkload633
4 months ago
frontSpanishPinkload633
frontSpanishPinkload633Insider Mini
posted in Razer Support

Razer Nari Speaker Issue [Mac]

Hi, I bought the Razer Nari Essential to listen to music and communicate while working from home. After many weeks of this headset working wonderfully, suddenly the audio started coming out from one speaker. I can't install synapse 3 cause I'm from a Mac. One day, they just started working fine again, but out of curiosity i had a person I knew install the software on his PC to figure out a minor issue... then when I logged in into Synapse 3, the one speaker working issue came back and it hasn't left since. I have looked everywhere, I have emailed and I have watched countless videos trying to figure out what to do but no one seems to have this problem. Can someone help me?

0
Razer.Caziel
3 years ago

Badges

View More
CookiesCookie settings