Topics started by SakuIce | Razer Insider

Topics started by SakuIce

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S
SakuIce
posted in Razer Support

Fixed! Mamba Elite expensive brick after installing mamba elite drivers

Hi! Bought Mamba Elite couple days ago. And after installing synapse 3, mouse completely stops working. At first i thought it is synapse 3 issue, as it stops working right in middle of installation, but actually no - more troubleshooting below. After installation, when launching synapse 3, mouse isn´t detected neither. Troubleshooting: Checked Device manager and Mamba Elite had yellow question marks on them, strangely it was listed under two different sections (keyboard and mouse). Checked drivers and they showed that they are not digitally signed and therefore rejected by Windows. Upon closer look, 2 files were accepted, but another two not. These two are accepted and with digitally signed: C:\\Windows\\System32\\DRIVERS\\mouclass.sys C:\\Windows\\System32\\Drivers\\mouhid.sys And these two are rejected and digitally not signed: C:\\Windows\\System32\\Drivers\\RzDev_006c.sys C:\\Windows\\System32\\WdfCoInstaller01009.dll I did also try "Disabling Driver Signature Enforcement" (runn

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S
4 years ago

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