Topics started by chw0711 | Razer Insider

Topics started by chw0711

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chw0711
chw0711Insider Mini
posted in Razer Support

Latest Synapse-3 Causes the Speakers of RAZER BLADE PRO 17 Not Working

I got a brand new 17 yesterday. The speakers were working properly after the system is installed (the device name is "Speakers(Realtek® Audio)"). But after synapse-3 was automatically updated, there was only "THX Spatial -- Synapse" in the playback device options menu, and then the no sound comes from the computer's speakers. Also, there is no "Speakers(Realtek® Audio)" option on the select-playback-menu any more. I tried to reset the system twice. First time: After reset, the speakers had worked properly for a while until the synapse3 updated. The option for Speaker(Realtek® Audio) disappeared again. Second time: After reset, I have disabled the automatic-update-option for the synapse3. The speakers are working properly; however, the current version of synapse3 cannot detect my Nari ultimate headphone. If I want to set my headphone, I have to update the synapse3 but if the synapse3 updated, the speakers will not work. Could anyone give me some advice? Any response would be appreciat

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chw0711
4 years ago

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