Topics started by kejoca | Razer Insider

Topics started by kejoca

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K
kejoca
posted in Razer Support

New Razer Naga Trinity - Left-mouse "unclicking" constantly

I recently bought this mouse and everything had been fine until this week when I noticed whenever I was holding down and dragging my left-mouse button (usually when dragging inventory items around or moving the camera), it would "drop." This also translates outside of games. To troubleshoot, I tried plugging in my mouse into two other computers and had similar results when clicking and holding down the left-mouse button. Other support pages suggested this is likely a hardware issue, so I would like some assistance since this mouse really shouldn't have wear and tear issues considering I bought it 2 months ago. I tried using the Live Chat option but no support member has been available when using it. I assume due to COVID manning. Please let me know what I need to do to fix this as it is getting worse and impacting my gameplay even more.

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Razer.Speedcr0ss
3 years ago

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