Topics started by ShelBelSuccubus | Razer Insider

Topics started by ShelBelSuccubus

2 Threads

S
ShelBelSuccubus
posted in Razer Support

unable to set or use inter-device profile switching

so im having an issue as of the last few days where i can no longer get inter-device profile switching to function using my Huntsman quartz. HOWEVER, it DOES work using my Huntsman mini. it wont register any attempt to remap a key (regular or hypershift) as an inter-device profile switch. clicking on save causes the "save, cancel" buttons to be grayed out but the key change itself doesnt save. ive tried wiping synapse from the computer and reinstalling it, doing manual HID update checks in device manager, "repairing" the synapse install. nothing seems to be making any difference. the only modules i have installed are chroma connect, studio, and visualizer, (all others were uninstalled after a prior issue i had with synapse.) is there a solution for this? and why would it work on the huntsman mini but not the regular huntsman?

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J
3 years ago
S
ShelBelSuccubus
posted in Razer Support

Razer Raptor OSD Locked when using selector joystick on the back

hi there. i got my raptor in about a week ago and i love it. however last night i started having issues with being able to access the built-in config menu. no matter what direction i press the switch, all i get is an "OSD Locked" error. i can still config from synapse but i cant turn the monitor off without unplugging it. ive tried different cables, different computers, different synapse settings, uninstalling/ deleting drivers via device manager, repairing synapse, fresh synapse install on new device, automatic windows troubleshooting, leaving it unplugged from power and sources for an hour, only having one input plugged in at a time, but nothing seems to be working. i have my main desktop connected through the display port with synapse running through usb c (3.0 60fps mode i believe it was. i cant access the menu to check anymore), and while it does work, i cant change sources without synapse and even then sometimes it works, sometimes it doesnt. help would be appreciated, ive been

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Razer.Caziel
3 years ago

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