Topics started by 025PRO | Razer Insider

Topics started by 025PRO

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025PRO
posted in Razer Support

Razer Mamba Wireless not turning on after update

Recently I noticed that the mouse would disconnect/connect while playing a game which was annoying, and I checked for firmware updates. I follow the steps from here https://mysupport.razer.com/app/answers/detail/a_id/1635 the dongle was updated, and when the mouse update started, I noticed that the lights turned off, and after all the progress of update finished, I didn't get to the page saying the device was updated, but the Update button was also disabled. So, after waiting for an hour it didn't change anything and I disconnected the cable from mouse, tried to turn off and on the mouse, but the lights will not light up. Tried system restart, then connected the cable, but there is no reaction at all. What can I do? I'm curious if the updater killed my mouse (((

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0
3 years ago

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