Topics started by LaserVenom | Razer Insider

Topics started by LaserVenom

2 Threads

L
LaserVenomInsider Mini
asked in Razer Support

Razer Blackwidow V4 Pro Missing Driver and not shown in Synapse

I’ve had my Blackwidow v4 Pro for a while now, it works completely fine with my computer but has never registered in synapse. Synapse has detected the keyboard and installed an update upon connecting for the first time, but it has never registered. The windows settings shows the device with the text “Driver not available”Because of this, I am severely limited in my customisation options regarding this keyboard, due to it not being able to register in Synapse.I have tried repairing synapse, uninstalling and reinstalling synapse but to no avail.This seems to have not been brought up yet, so by bringing attention to this I hope it can help others with the same issue with unlocking their full potential of their $400 AUD keyboard.

8
B
3 months ago
L
LaserVenomInsider Mini
posted in Razer Support

Razer Kraken X Microphone Issues

I bought the Kraken X yesterday to use as both a gaming headset and a microphone, however my microphone is not being detected by both of my laptops, one running Windows 10 64-bit, the other is running Mac OS X. After some testing it seemed the microphone wasn't the problem however, as it worked with Siri on an iPad completely fine. I'm thinking about returning the product if I cannot get the microphone to work as it was the main reason I bought the Kraken X in the first place, so I've come here to ask for some help with this, other tutorials have not been useful and I hope there will be some people here who can help. This is the laptop I was hoping to use this with: Dell Latitude 3300 In a nutshell, I'd love to not return this product, but if I do what should I replace it with? I'd like some suggestions if possible.

0
Razer.Speedcr0ss
3 years ago

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