Topics started by crazyquark | Razer Insider

Topics started by crazyquark

3 Threads

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crazyquark
posted in Razer Support

Keyboard and mouse continously disconnecting after new Windows 10 update

Hi, In the past two days Windows 10 installed a bunch of updates which seems caused my Razer mouse and keyboard to keep resetting every few minutes; I would lose input for a few seconds at least. Once I uninstalled razer synapse this stopped... I suspect razer synapse was somehow crashing behind the scenes and kept sending the init message to the devices. Strangely enough this did not affect my razer Nari headeset which worked fine.

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C
3 years ago
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crazyquark
posted in Razer Support

Any chance to get free shipping for higher value orders to Romania?

Hello, I wanted to order this: https://www.razer.com/eu-en/Accessories/Razer-Ergonomic-Wrist-Rest-For-Full-sized-Keyboards/p/RC21-01470200-R3M1 But shipping cost is almost equal to the price of the item itself. I saw that you offer free shipping for orders over 99 euro for some Eastern Europe countries already.

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Razer.Speedcr0ss
3 years ago
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crazyquark
posted in Razer Support

Razer Surround license for Razer Kraken 7.1

Hello, I have this headphones: https://www.amazon.co.uk/Razer-Surround-Retractable-Microphone-Lighting/dp/B00EO18U6M bought back in 2014. Recently I wanted to use Razer's Surround app but it says I need a license which normally should be available for my headset. I contacted support over a month ago but never heard back(on May 9th, Case #: 200509-001012).

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C
3 years ago

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