Topics started by Jamesinator100 | Razer Insider

Topics started by Jamesinator100

1 Thread

J
Jamesinator100
posted in Razer Support

Im fed up with Razer support - Unresolved Razer Blade Stealth case.

Hello everyone. As what the tin says, I am fed up with Razer Support. Razer customer support has been a complete garbage experience for me to say the least. Here is what I have been through with this one unresolved case regarding my Razer Blade Stealth; I purchased this laptop early last year for college and my photography hobby so I have a thin and lite machine to take around with. Had problems with the screen flickering, screen auto dimming when the setting was turned off and battery not lasting the 13 hours as advertised. This was a complete pain in my backside because I talked to 4 different agents to try and get this resolved. Each agent sent me an RMA form to fill and FedEx did not turn up ONCE at my door to retrieve the laptop. Once I replied to each agent saying "Look, FedEx didnt arrive at all to pick up the laptop can you call them your end to see whats been going on because I am loosing my paitience and I need this laptop repaired before the holiday ends so I can get on wit

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J
4 years ago

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