Topics started by bookSapphireclassic322 | Razer Insider

Topics started by bookSapphireclassic322

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bookSapphireclassic322
posted in Razer Support

Razer Phone 2 unexpectedly turned off. Won't turn back on

I bought two Razer 2 phones, one for myself and one for my girlfriend, about 9 months ago. My girlfriend's phone has been working fine since we received them. I only started using my phone about 3 months ago and today it seemingly randomly turned off and I'm unable to turn it back on. I've tried holding down the power button and various combinations of the power button and volume buttons, as well as charging for several hours using different chargers (even a wireless charger) and still nothing. At the time the phone turned off my battery was at about 30% and I was playing Pokemon Go. I had actually left Pokemon Go up and hadn't touched it for about 20 minutes. When I came back I found my phone off and in the state described. The phone has never been dropped or damaged and was otherwise in perfect working condition.

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Razer.Speedcr0ss
3 years ago

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