Topics started by TheNetNerd | Razer Insider

Topics started by TheNetNerd

2 Threads

T
TheNetNerd
posted in Razer Support

Razer Kiyo and Synapse 3.5.630.6122

Been struggling with this for a couple days now, and am lost. Win 10 Currently patched Synapse 3.5.630.61222 Software Razer Kiyo camera I have uninstalled, clean uninstalled, removed all folders and reinstalled a half dozen times. When I launch Synapse 3.x, my camera is recognized perfectly. When I click on the camera and transition to the BROADCASTER page of the app, I get a notification window that states the following: The current settings on your camera is different from Razer Synapse. Which Settings would you like to keep? The options are CAMERA or SYNAPSE No matter what I do, I am unable to click on either of those options. I click and nothing happens, this prevents me from getting to preview or adjusting any settings. Camera works fine in other apps, Teams, Zoom, etc..... I also tried running as administrator to no avail! Any help is appreciated! Thanks in advance!

0
P
3 years ago
T
TheNetNerd
posted in Razer Support

Synapse 3.5.630.61222 - No Preview, hangs in Broadcaster, cant click on options to continue

Been struggling with this for a day now, and am lost. Win 10 Currently patched Synapse 3.5.630.61222 Software Razer Kiyo camera I have uninstalled, clean uninstalled, removed all folders and reinstalled a half dozen times. When I launch Synapse 3.x, my camera is recognized perfectly. When I click on the camera and transition to the BROADCASTER page of the app, I get a notification window that states the following: The current settings on your camera is different from Razer Synapse. Which Settings would you like to keep? The options are CAMERA or SYNAPSE No matter what I do, I am unable to click on either of those options. I click and nothing happens, this prevents me from getting to preview or adjusting any settings. Camera works fine in other apps, Teams, Zoom, etc..... Any help is appreciated! Thanks in advance!

0
Razer.Speedcr0ss
3 years ago

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