Topics started by JDDoesIT | Razer Insider

Topics started by JDDoesIT

1 Thread

J
JDDoesIT
posted in Razer Support

Mouse Randomly Freezing

I have a support ticket on this that I created on 6/16 that has yet to be responded to: (*Omitted for security reasons) I have a Razer Naga 2014 that started to "act up" and randomly freeze. I thought that this was due to heavy use. My rig gets used for work, my business, my gaming and when my sons want to play things that their systems cannot handle. Going on the suspicion that the years old device was nearing end of life I purchased a Razer Naga Chroma. Prior to this I was using Synapse 2 as that was what my devices needed. Plugged in the Naga Chroma and configured it in Synapse and was off. No more worries. Two days later I was back to where I was. Mouse freezing. Locking in the Y axis only allowing horizontal movement. This is not just during games, but during normal operations such as web browsing. Here is my system: OS Win 10Pro x64 SYSTEM Ryzen 5 2600X (6 core 12 thread) 64 GB DDR4 256 GB SSD M.2 OS drive Multiple Sata data drives PERIPHS Orbweaver Chroma Deathstalker Nag

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Razer.Speedcr0ss
3 years ago

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