Topics started by PastelBluethink611 | Razer Insider

Topics started by PastelBluethink611

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PastelBluethink611
posted in Razer Support

Brand new core x wont power on

Think I got a unit with a DOA power supply. Installed a brand new Gigabyte RX 5700 XT (GV-R57XTGAMING OC-8GD), plugged it in, flipped the switch, and nothing. No lights. No power going to the GPU or enclosure fans. Pulled the card out and tried to power up then with no change. Put the card back in with no change either. When connecting a MacBook Pro to it the battery will start to charge and there is a very faint feeling of air moving through the enclosure yet there are no other indications of power. Any ideas or suggestions for things to try would be welcomed. Being in Australia and COVID does not make shipping the unit out for RMA an easy task. -Ross

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3 years ago

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