Topics started by ChanteWashte | Razer Insider

Topics started by ChanteWashte

3 Threads

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ChanteWashte
posted in Razer Support

Product Support

I have purchased a Razer huntsman elite keyboard and a Razer Tartarus pro keypad. I have tried to register them but your system doesn't recognize their S/N. (Both were purchased from the Razer web sight.) Also, where can I find a phone number for "Product Support." Your web page just keeps sending me in circles.

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3 years ago
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ChanteWashte
posted in Razer Support

Huntsman Elite LEDs

I have read the book that came with my keyboard and searched the forums. All I want to know is, What do the 5 LEDs (Above the arrow keys.) on my Huntsman Elite keyboard indicate. The first one (On the left under the "del" key.) is the Caps lock indicator. What about the other 4? Also, when I go to the support page, it asks for my keyboard serial number. When I type it in, it doesn't recognize it.

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3 years ago
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ChanteWashte
posted in Razer Support

Razer software Crashing my PC

I just installed a Razer Huntsman Elite keyboard and Tartarus Pro keypad. The installation came with, Razer Synapse and Razer Cortex software. Now games like, "7 Days to Die" freeze-up which crashes my PC requiring a hard restart. Also had the same problem with, "Stranded Deep." All games are on Steam. Prior to new Razer products, I was running a Roccat keyboard and still use a Roccat KIRD mouse. Can anyone help me remedy this problem? I have a desktop with Windows 10

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3 years ago

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