Topics started by WoodBrownparkradio876 | Razer Insider

Topics started by WoodBrownparkradio876

3 Threads

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WoodBrownparkradio876Insider Mini
asked in Razer Support

New Battery for Razer 14" (2017)

Hello!My Razer Blade 14” (2017) had a swollen battery which I removed today. Now I’m looking for an equivalent battery that can be reinstalled. Is it possible to get a new, fitting battery by Razer?Some information about the old battery:Model: BETTY 4 Rated Capacity: 6160 mAh / 70 Wh Rated Voltage: 11.4 V Limited Charge Voltage: 13.05V Acquisition standard: GB 31241-2014If not, are there any recommendations for a good quality battery by other manufacturers? Many thanks in advance!

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1 month ago
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WoodBrownparkradio876Insider Mini
posted in Razer Support

Razer Blade 14 (2017) - Problem with Black Screen

Hello there, maybe somebody can help me. I've got a Razer Blade 14" (2017) with Windows 10. Since September, the screen turns black very often for no obvious reason. Sometimes the normal screen comes back, sometimes not. Sometimes not even a restart can fix it. After a Google research, I started the laptop in safe mode and unistalled both of the graphic cards (one is a Intel HD Graphics 630 and the other one is a NVIDIA GeForce GTX 1060). After a new start, I updated via the Windows Update page both of the graphic cards driver. After that, the problem was solved for approximately one week. After that, the proclem occurred again. I also tried this whole procedure again, it was okay for a week again, and after that the problem came back again. Since the screen worked for a few days after the described procedure, I think the hardware is okay. Has someone some any tips for solving this issue? Thank you in advance!

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1 year ago
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WoodBrownparkradio876Insider Mini
posted in Razer Support

Battery discharges completely over night

Hello! I have a problem with my Razer Blade 14" (2017). For the last few months, the battery often (not always) discharges to 0 % over the night, even when the laptop is switched off with a well loaded battery. I've googled this problem and tried a few ways to solve this problem but anything has worked yet. Do you have an idea how to fix it? Greetings, (*Omitted)

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Razer.Speedcr0ss
3 years ago

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