Topics started by Madbroseph | Razer Insider

Topics started by Madbroseph

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Madbroseph
posted in Razer Support

Battery Bulge/Swelling - The New Razer Blade - QHD+ (256GB) (2017)

The battery on my late 2017 Razer Blade is bulging and I'm afraid if it's a safety issue. It appeared basically overnight a few days ago and I need to get it repaired. I'm aware I'm out of warranty but I'd appreciate some guidance from Razer. Unfortunately the customer service phone service is not accepting calls so I'm turning here for help. I've seen quotes for a send-in-repair-send-back procedure in another posts, and the price was something like $99 for diagnostics and repair + battery cost. I'd need a battery replacement and new (hopefully official) Razer AC adapter for the laptop. I can order a battery and replace it myself but I want to do things via Razer if possible. This is the only computer I have access to for work at the moment so I can't be without for that long. But if sending it into Razer is the best solution I am willing to wait to get it fixed properly. Beyond these repairs, do I need to remove the swelling battery and only run on direct power for safety's sak

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3 years ago

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