Topics started by BKDav | Razer Insider

Topics started by BKDav

2 Threads

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BKDav
posted in Razer Support

Help, issue with USB-C port/ GPU?

Hi there. I have a weird issue when I have my early 2020 razer 15 with 2080 max connected to an external monitor. For some applications the colors are showing completely off. When I play a video with VLC it shows correctly but if I use Windows movies or Vmix the colors are off... I tried updating everything, different cables/monitors and the issue persists... See attached for an example ( left is how it should be, right shows the off colors). The last advice from support was to do a clean install on my computer which I'm always dreading... Did anyone have something similar? I'm wondering if the port got damaged by plugging in a USB-C cable in and out almost daily for the past year... This is my work computer and I just can't ship it to razer support since I need it daily... Appreciate the help if you can!

0
Razer.Speedcr0ss
2 years ago
B
BKDav
posted in Razer Support

2018 15' razer charger usable for a 2020 15' razer?

Hi all, I'm planning on getting a 2020 15' razer laptop to replace my 2018 razer 15' laptop. I noticed that the chargers are different, will my old charger work with the new model? ( I have several chargers in the different locations where I use my laptop). I've trying to reach Razer with this question but I couldn't find a way on the website...

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B
3 years ago

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