Topics started by Anxzipher | Razer Insider

Topics started by Anxzipher

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Anxzipher
posted in Razer Support

Razer Blackshark V2 Pro (No sound/mic) (Deleted THX Spatial Audio)

At first, when I first received the headset, I did everything the instructions asked me to. However, my mic wouldn't work. I tried turning off and on my headset and then I couldn't hear sound either. I tried looking up solutions (I tried deleting the devices in device manager (everything- I also accidentally deleted thx spatial audio because it was a part of it. It didn't come back when I replugged the headset.) and I also restarted my PC a couple of times). Nothing worked and I lost some parts I think. I also tried installing the Firmware Setup but pairing failed for some reason. I tried this twice. Please help me with this. Please help me fix everything I lost and fix my mic and sound.

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3 years ago

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