Topics started by bierdc | Razer Insider

Topics started by bierdc

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bierdc
posted in Razer Support

Blade 17 Pro crashes when resuming from sleep

Hello. My brand-new 17 Pro (early 2020) works normal with the SSD that came with it, but when I put in my 2x 2tb PNY NVMe SSD in a raid 0 configuration, the system crashes when trying to resume from standby. The machine otherwise works great. Without the latest drivers, the typical presentation would be the keyboard lighting up, followed by the screen turning on to a black screen with a few white lines 3/4 of the way down, partly broken up (looks like a graphical issue). That shows until the computer restarts by itself. With everything updated, the black screen with lines doesn't show; the computer just goes straight to the BSOD where it collects data, after which it restarts normally. My brother and I have tried several different things: - All drivers are up to date, including graphics. - Fresh install of Windows applied numerus times (even downloaded it a couple times to r/o bad files). - Tried installing Intel RST drivers/tools, but said device was not compatible. - Both RAM stic

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3 years ago

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