Topics started by Aya_Natsumee | Razer Insider

Topics started by Aya_Natsumee

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Aya_Natsumee
posted in Razer Support

Razer Blade Stealth 13 Quartz Pink

Model Number: RZ09-0281 Product Number: RZ09 02812EQ1 Received my order on 3/27/2019, with no initial issues at all. The setup was smooth and the laptop continued to run with no issues for some time. Fast-forward to approximately 11/2020ish I started putting the laptop on charge for a few hours and checking on it here and there but didn't really see the battery going up. Assumed it was a very faulty power outlet in my living rooms because the wiring in the house is quite old, hiked it upstairs to my office where the wiring was replaced fairly recently. Seen some changes, sometimes the laptop would charge, and sometimes it would die and stay dead for days. So I hiked it up to the third floor where my boyfriend's office is and we just had the electrical fixed and checked in 2020. It did charge initially with no problems then started going on my laptop regularly up there just to be certain. Same issues. I tried reaching out to Razer but for whatever reason, they no longer offer support

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3 years ago

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