Topics started by lifeWinebest340 | Razer Insider

Topics started by lifeWinebest340

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L
lifeWinebest340
posted in Razer Support

Help with my order

Hello everyone. Some problems with my order from yesterday. I ordered a headset and received the confirmation E-Mail. Now I noticed that I apparently gave the wrong ZIP Code (destination Country is Germany). So I tried loging in, and used the button "login with google" - that worked, but since my the gmail adress differs from the one I used on my order, it seems I am logged in with a wrong account, since no orders show up when I tried looking it up. So I tried logging in with my Mail that I used to order the headset. Clicked "forgot password" but never received an E-Mail which let me reset the password. So it seems I cannot log in to view my Order Status, clicking "View order Status" in the Mail that I received (from the order) just shows an "Error Occured Message". So basically I need a way to correct the Zip Code and maybe view my order status. Any help is greatly appreciated.

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L
3 years ago

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