Topics started by L4nc3r0369 | Razer Insider

Topics started by L4nc3r0369

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L
L4nc3r0369
posted in Razer Support

Razer Kraken Kitty BT Edition Headset no Sound when Mic on

Hi there, I bought my wife the Razer Kraken Kitty BT Quartz Edition and I have now following problem on different PC's and the Firmware is Up to date and all BT driver on the PC's also. I start the Headset. I pair the Headset via Windows. When its paired it says for Output: Razer Kraken BT Kitty Edition Stereo (Standard Device) Razer Kraken BT Kitty Edition Hands - Free For Input only: Razer Kraken BT Kitty Edition Hands - Free When she is only listening to Music / Ingame Sound everything is fine. But when she needs to use the Microfon the Sound turns off. It doesnt matter if this is Discord, Ingame - Voice or even a Microsoft Service / Sound-Mixer overview. When the Output is then changed to Razer Kraken BT Kitty Edition Hands - Free sound appears but tbh. it sounds like a Stream which is very low on Qualitiy and have lot of interferecnes and like the Sound is comming from the backgroudn etc. Well it sounds like sh*t. When the Microfon is not used anymore in 90% of all cases the

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L
3 years ago

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