Topics started by Morbane | Razer Insider

Topics started by Morbane

2 Threads

M
Morbane
posted in Razer Support

So much crashing so little joy - what should I do?

Hello. I posted on another forum, thought I fixed the issue, then the thread was closed by an admin (i think). The latest update was welcomed with constant crashing and device failure. This is really difficult to fathom since the quick fixes did not work : such as restarting the process, or fully uninstalling razer entirely, then reinstalling it (this was sort of ok but then is now worse than before). My devices are constantly failing, ruining my gaming to the point I can't even play. I figure that posting log files might help, but I have no idea what to provide since I have 6 razer devices that used to work fine. But now are all failing regularly with no obvious trigger - even at idle devices are constantly flashing then showing default colors (or at least not the colors I have set). I have: 2 x razer cynosa keyboards tartarus pro tartarus v2 naga trinity mouse and kraken headset so posting logs will be insane - but I am willing to try and share what ever those that have help t

0
Razer.Zionzedd
2 years ago
M
Morbane
posted in Razer Support

Latest Update messed up a perfectly working system

Hello, I have a giant rig that has all Razer gear so - 2 Cynosa - 2 Tartarus - mouse and headset. Everything worked fine, then the last update Synapse crashes in the middle of a GAME EVERY TEN MINUTES, or faster even notyhing seems to cause it now but the update messed me rig up totally. I have fully uninstalled and reinstalled I have reset the devices in settings and nothing works ! It is really annoying since there is no rollback function anymore. I need that. So can it be rolled back? Everything goes to default settings and combat is now totally impossible without resetting Synapse over and over and over - and sometrimes within seconds it crashes again. Really not thinking this cant be fixed but I have no idea what to do now.

0
Razer.Speedcr0ss
2 years ago

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