Topics started by Mintika27 | Razer Insider

Topics started by Mintika27

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M
Mintika27
posted in Razer Support

New Mouse (Razer Naga Trinity) does not respond

Hello, Problem : new mouse Razer Naga Trinity My System: iMac (Retina 5K, 27'', ultimo 2014) 3,5 GHz Quad-Core Intel Core i5 AMD Radeon R9 M295X 4 GB macOS Catalina, as my old Razer Naga showed signs of hard use (doubleklicking and more) I decided to get a new one. I bought the Razer Naga Trinity in the German Razer store. I updated Razer Synapse, registered the mouse and Razer Synapse sees it, as well as the old mouse. While the old mouse still works, though with restrictions, the new mouse does not respond, regardless which USB Port I use (Mac or keyboard). I restarted the computer after updating Synapse, didn't help. I read through the FAQ and skimmed through the forum, but didn't find an answer. Can anybody help me? Mintaka

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Razer.Caziel
4 years ago

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