Topics started by bitzoneWildBlueYonder824 | Razer Insider

Topics started by bitzoneWildBlueYonder824

3 Threads

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bitzoneWildBlueYonder824
posted in Razer Support

Razer Phone completely unusable! Need immediate help please!

Guys my phone just started spazzing out. No idea what is wrong with it. It seems completely fine until I get past the bootup screen. You know, the "to start Android, draw your pattern". It all seems fine until then. After that, the touch screen stops responding. Side buttons work, but no apps will launch, touch screen doesn't work, if I hold the power button the side menu (power off, restart, take screen shot) starts flickering on/off the screen, like it's popping on/off the side menu. I can't even pull down the menu from the top, get to the app thing (bottom right square button), anything. If I hold the power until it shuts off and it comes back up, it's responsive again until I boot back into the OS. This is my ONLY phone and it's my alarm clock as well. I need help now please!

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3 years ago
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bitzoneWildBlueYonder824
posted in Razer Support

Razor phone issues - wifi still doesn't work right, post-Pie camera doesn't work

Camera crashes nonstop after Pie update. Cleared cache and data. When I try to launch it it just crashes. I am still having ongoing wifi issues that were never addressed in my previous thread. Wifi keeps randomly dropping out. I also cannot get data on Mint or Cricket to work with this phone. Please help me, I feel like I wasted money on this thing.

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4 years ago
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bitzoneWildBlueYonder824
posted in Razer Support

Razer Phone 1 - many many data issues

Hello, I have always had data issues with my Razer Phone (version 1), specifically Wifi will stop working after a while and have to be turned off/on to work again. But now I am trying a cheaper pre-paid mobile data plan and I am having nothing but problems.. I transferred from T-Mobile (which was working fine) to Mint. I had no data for 3 weeks and they could not get it to work. I have now ported to Cricket with limited success. Some things work such as certain websites on Chrome, i.e. Facebook, NetizenBuzz, Google Voice, and SMS/text and calls. However, the majority of my apps (including Google Play) and most websites (Twitter, Slickdeals, eBay, etc.) do not work on data. I am showing full LTE+ data bars and confirmed with Cricket support it is not anything else. We have set up the APNs, checked all app settings (data in background allowed, no data saver turned on, etc.). I am getting "address unreachable" errors in Chrome and straight up "no internet found" on apps. If I turn on

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Razer.Caziel
5 years ago

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