Topics started by lucifyrthorne | Razer Insider

Topics started by lucifyrthorne

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lucifyrthorne
posted in Razer Support

PLEASE HELP Razer Kraken Kitty Keeps Disconnecting and Reconnecting

Can someone please help me with this. I have the headset plugged into my motherboard (MSI MEG x570 ACE) and it keeps on disconnecting and reconnecting. Initially it would do this once or twice once in a while and I would just ignore it, but it got worse and is unbearable now (see attached video link). Even with the slightest head movement it would do this. Things that I've tried but proved unhelpful: I've tried other usb ports in my motherboard, but this doesn't change anything. Uninstall and reinstall Razer Synapse Disable and reenable audio drivers When I plug it into my laptop, this doesn't happen, but Razer Synapse does not detect this device at all (unlike my PC). Link to the video to see this in action: https://drive.google.com/file/d/1HXJX19Ko1Qn0-WXjRr9C0CDsa79Scuui/view?usp=sharing

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Razer.Speedcr0ss
3 years ago

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