Topics started by royhale3 | Razer Insider

Topics started by royhale3

1 Thread

R
royhale3
posted in Razer Support

Can't register new mouse

I just got my Razer Basilisk and wanted to register it and was following the prompts for s/n and p/n but the product and serial numbers don't match it says. I noticed that on the display prompt for the product number the first 2 digits are "RZ" but the ACTUAL product number begins with "RC." I hope I explained everything clearly enough to present the issue. A prompt response would be appreciated as I would really like to register my new mouse Thank you

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3 years ago

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