Topics started by oelassy | Razer Insider

Topics started by oelassy

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oelassy
posted in Razer Support

Razer Book 13 BIOS update?

Hello All, I just got my Razer Book 13 a couple of days ago and I can potentially love it, but it did BSOD several times and restarted on its own a couple of times. From what I understood online, and after eliminating other possibilities, it is probably an outdated/malfunctioning BIOS software. Now the problem is, there are no dedicated support pages or any drivers/BIOS updates for Book 13 on the Razer website that I can find, unlike all other devices!! I understand it is kind of new but it is not THAT new!!! So, my questions: will there be BIOS and driver updates for Book 13 soon (when)? Is there any sort of roadmap for these things? Are these forums monitored by any Razer employees who can comment?! I went ahead and submitted a return request because that is pretty much the only kind of support ticket I could submit for a Book 13 and should return it within 4 weeks, but I still like the device and would like to know if there is hope to fix the issue instead of returning it. Chee

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3 years ago

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