Topics started by Garuwashi90 | Razer Insider

Topics started by Garuwashi90

1 Thread

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Garuwashi90
posted in Razer Support

Razer Blade 15 Base 2021 QHD 165hz stuck at 60hz

Dear Razer, I just recieved my new Razer Blade 15 Base 2021 QHD 165hz edition, and right out of the box the screen is stuck at 60hz. I have only tried factory resetting it, and installing the latest Nvidia GPU driver through GeForce Experience. Apart from that, no software has been installed that would affect the screen (I have installed Chrome). I cannot change the refreshrate in Razer Synapse (performance tab), Windows settings or Nvidia Control Panel, and Geforce experience is telling me that my screen is indeed a 2560x1440p screen, but a 60hz screen and not a 165hz screen. I am currently writing to you on it following a factory reset and the issue has persisted. Any help would be much appreciated. I do find that basic things such as the screen should work as advertised outof the box in a laptop at this price. Regards, Garuwashi90

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Razer.Speedcr0ss
3 years ago

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