Topics started by headAmazontruck744 | Razer Insider

Topics started by headAmazontruck744

2 Threads

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headAmazontruck744
posted in Razer Support

Razer Phone 2 power button dead and won't start

I made a post over a month ago asking for help with the fingerprint scanner, but now its escalated violently- my power button slowly stopped responding over the past 5 days until yesterday when it finally stopped working entirely. I tried to work with it until 4 hours ago when my phone battery ran out as I was about to plug it in. since then I have been ceaselessly trying to boot it up with multiple methods- sufficiently charging it, ADB commands, both boot menus (can't hit the power button to select anything) and all manners of violence on the power button to no avail. I am willing to try literally anything so I can have my phone back since I need to wait for Razer to process my potential repair which in my experience is not fast or convenient.

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H
3 years ago
H
headAmazontruck744
posted in Razer Support

new razer phone 2 fingerprint scanner not working

I just (3 hours ago) got my Razer Phone 2 replacement from Razer repair after 3 weeks and I was extatic, but after I finally got to setting it up, the fingerprint scanner won't register anything. As I was setting it up, I attempted to make it work and then skipped so I could try again from the settings which also didn't work out. I finally have my phone back and I really don't want to send it back to the repair team, but I guess I can if no solutions present themselves.

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H
3 years ago

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