Topics started by harlanlandes | Razer Insider

Topics started by harlanlandes

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harlanlandes
posted in Razer Support

"No battery is detected" - RZ09-0301

Hi, Within the last day, my Razer shut off while running on the battery although there should have been a good charge. After I plugged it in, I noticed the Windows battery indicator noted that "No battery is detected," and since then I've uninstalled Windows updates that took place on the same day. That didn't fix the issue. I tried some random suggestions offered on various websites (deleting the battery drivers and allowing Windows to reinstall them; charging the battery fully overnight and trying to run the computer on the battery to re-initialize the charging capacity -- wouldn't run on the battery). I'd prefer not to RMA this as I use the device every day and it's manageable if I have to keep it plugged in, but it's not ideal. Any other thoughts?

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H
3 years ago

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