Topics started by Papi_Coqui | Razer Insider

Topics started by Papi_Coqui

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Papi_Coqui
posted in Razer Support

Thunderbolt 3 Audio Distortion with my 2019 Razer Blade Advanced

Hi, I own a mid 2019 Razer Blade Advanced Mercury White Edition equipped with a thunderbolt 3 port. I am using it in tandem with a Presonus Quantum 2626 Thunderbolt 3 equipped audio interface and previously used the Apollo Arrow from Universal Audio. Whilst using both interfaces I have experienced audio pops and clicks as well as bit crush distortion when plugged into a power source. This issue still occurs when the computer is unplugged but to a lesser degree. I have tried all of the power optimization techniques suggested by various forums and have, at this point tried two separate audio interfaces. My current interface, the Presonus Quantum 2626 works on my desktop PC also equipped with a thunderbolt 3 port so I know that it is working properly. Please let me know what you can do about this issue as it is ruining my audio production experience. Thank you!

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2 years ago

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