Topics started by Stezzo | Razer Insider

Topics started by Stezzo

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S
Stezzo
posted in Razer Support

"Item Serial Number is Unknown" When trying to register Razer Kraken V3 X

Hi There, I recently purchased the above headset and am trying to register the product, when I fill in the details I get the error "Item Serial Number is Unknown", I've triple checked what I'm entering and even tried replacing some of the zeros with the letter O as that seemed to work for others but sadly not for me. Interestingly when I enter the serial number here https://mysupport.razer.com/app/warranty-support/ it does seem to pick it up, but I just can't seem to get it registered. Any help here would be greatly appreciated.

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S
3 years ago

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